บทคัดย่อภาษาไทย

บทคัดย่อภาษาอังกฤษ

               The study consisted of the following objectives: 1. to investigate the level of competency for work performance of personnel at Phlapphla Chai Subdistrict Administrative Organization, U Thong District, Suphan Buri Province; 2. to compare the opinions of people toward competency development for work performance of personnel at Phlapphla Chai Subdistrict Administrative Organization classified by personal factors; and 3. to present the guidelines of competency development for work performance based on Bala of personnel at Phlapphla Chai Subdistrict Administrative Organization, U Thong District, Suphan Buri Province.

              The study used a mixed-method approach that included both qualitative and quantitative methods. A sample group used for the quantitative method consisted of 387 people in Phlapphla Chai Subdistrict Administrative Organization, U Thong District, Suphan Buri Province who were chosen by stratified random sampling. The tool used for data collection was a questionnaire with a reliability of 0.954. The obtained data were analyzed by frequency, percentage, mean, standard deviation, t-test, f-test, One-Way ANOVA, and least significant difference (LSD). The data collected from open-ended questionnaire were analyzed by a frequency table. The qualitative method employed in-depth interview to collect data with 15 key informants. The obtained data were analyzed by content analysis.

                From the study, the following results are found:

               1. The overall level of competency for work performance of personnel at Phlapphla Chai Subdistrict Administrative Organization, U Thong District, Suphan Buri Province found to be at a high level. When each aspect is examined, it is revealed that they all have a high level in the following order: planning and administration competency, self-management competency, teamwork competency, competence in globalization awareness, communication competence, and strategic competency, respectively.

              2. From comparing the opinions of people toward competency for work performance of personnel at Phlapphla Chai Subdistrict Administrative Organization classified by personal factors, it is discovered that people of different ages have different opinions with a statistical significance of 0.05. People of different incomes have different opinions with a statistical significance of 0.01; therefore, accepting the null hypothesis. There are no differences in opinions among people of different genders, educational levels, and occupations; therefore, denying the null hypothesis.

             3. The guidelines of competency development for work performance based on Bala of personnel at Phlapphla Chai Subdistrict Administrative Organization, U Thong District, Suphan Buri Province are found as follows: 3.1 Communication competence in which personnel should utilize suitable technological mediums of communication. 3.2 Planning and administration competency in which personnel should rely a body of knowledge and understanding in planning and administration and allocate resources appropriately. 3.3 Teamwork competency in which personnel should assign personnel with the knowledge and skills necessary for the allocated task, cultivate positive relationships and attitudes, minimize conflicts between team members. 3.4 Strategic competency in which personnel should establish an action plan, policies, and tactics for their work performance annually. 3.5 Competence in globalization awareness in which personnel should be open to a new body of knowledge, change their work behavior to stay current and respond promptly to the requirements of the people, develop skills on the use of technology and social media to improve work effectiveness. 3.6 Self-management competency in which personnel should perform work according to plan and regulation of the organization, aspire to gain knowledge and develop themselves on a regular basis.

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